Relationship… Not that relationship

As I work on this blog, I sat down on my couch and thinking about one particular project.

The industry they are in are big and if you take a look at it, it would be hard to strategize the marketing plan. I remember I opened his website, checked each pages, each content and images. Then search his direct and indirect competitors. Search for the keywords commonly used for that industry. Analyze the numbers from analytics. Checked their social media pages and feedbacks from their clients.

It took me a week before I was able to gather all things I needed. Then I finally set a meeting with my client and discuss all the things I prepared. From there, I included him on planning the marketing strategy for his business. That includes blogging, social media posts, visual design. And then we created a calendar for him to understand how digital marketing works and how we can monitor the progress of each plan and then study if that plan is working or not.

What I am trying to say here is, it is important for any agency or even freelance to include the client every step of the way. In that way, they also understand the whole process and have an appreciation of our awesome digital world. I mean seriously, some thought that it is easy to plan an inbound marketing or even more planning an amazing website that really converts. What they don’t know is how we sat in one corner on our office and dig to research and brainstorming with the whole team for one particular project. Involving the client on each step and letting them know how we got the details and how we plan to used it is something I firmly believe will help both your agency and your client to achieve the goals.

In Infinite Digital Solutions, we believe that planning together with the client is fun and getting to know the client is something we really like as we want to help them achieve their website and business goals.

We share your ideas, your story to your target market in a technologically savvy way.

Web Terminology

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Does it matter?

When I started working with this web design and digital marketing company, at first I have no idea why I’m here. Technically my background is more on customer service and customer satisfaction particularly for a telecommunications company.

I started working in handling web design and SEO project. Little by little I grasped the world of digital marketing and creative design. I started to learned things, the complex details of inbound marketing and how the business works. But one thing I noticed was these companies rarely discussed about customer service and customer satisfaction. So one time, I had this meeting with a client and she asked me what do I think about her business and how we can help her grow her sales. I look at her website, social media accounts and blogs. Then I checked how fast she response to queries whether via her social media accounts or email. Then I suddenly blurted out, improve your customer service. If you improve your customer service together with your efforts with your digital marketing, you’ll get customer satisfaction and your customers will start providing you testimonials, good ratings and will spread the words to their friends, family, colleagues. Then your sales will start growing.

At first she was confused. Providing customer service through digital world is not simple. I mean, it is not. Seriously. But what I’ve learned is social listening is a key factor. Listen to your customers, they will tell you what is missing. They will tell you if your website sucks, if your content is totally irrelevant. By then you can open a great communication with them and start your new strategy whether new plan for inbound marketing, SEO or even website revamp. Never underestimate the power of social listening and customer service especially in the digital world.

Team IDS can help you with your customer service. We can handle your social media accounts and answer questions from your customers in real time. We can also help you handle complaints and bad reviews.  Email us at info@infinitedigisolutions.com to find out more!

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Building a successful website

When you first start out online the idea of having your first website can seem very confusing and knowing what steps you need to take in order to get your website from your thoughts to the internet may feel like it requires a lot of work.

 

Building a successful website

 

Want to start building your website? Contact us NOW and get a free consultation!

info@infinitedigisolutions.com

Understanding the Creative Process behind Website Design

The designing stage is arguably one of the most important stages of a web project. It typically involves giving shape to all the information defined in the planning stage. The main deliverables upon completion of the design phase are documented site structure and visual representation of the website.

A web designer should not only be technically proficient in web design platforms and associated technology, but also a creative individual who can think out of the box.

All web designers have a different creative process that allows them to achieve their designing objectives. But at its very core, the creative process for every successful designer remains the same.

Typically designers follow a step by step creative process. Let’s have a look at the 5 pointers that take you through this process:

  1. Sketching / Brainstorming Ideas

Once you are done with requirement gathering and analysis and are very sure you know everything there is to know about the project, it’s time to get into your creative zone. Get a pencil and paper and sketch out your creative ideas! Sketching is a great way to start any design. Using pencil and paper (or tablet) for sketching gives you the distinct ability to jump from one idea to another easily.

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Whether you are a website design agency or a freelancer, being able to communicate ideas to clients with a sketch is really vital, especially during the early stages of a project. The best practice is to sketch out a bunch of rough designs for your ideas, narrow them down to a few and let the client provide feedback on whether you are on the right track or not.

Depending on the knowledge or expectations of your client, you may want to skip the sketches and move into some more detailed wireframes or style tiles.

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2. Define Content & Create A Workflow

When your client green signals an idea or two, the next step of the creative process is to create a workflow. Creating a workflow includes creating a list of each section to be included on the site, with brief information on what type of content will be shown on each page.

The client is presented with the outline or the workflow so they can add, remove or adjust any sections or features. Sharing the workflow with the client gives the designer room for creativity and in turn helps in churning out innovative design ideas and keeps the client in loop at all times.

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The client needs to approve the workflow before the project continues. This will help you develop a budget and time frame to build the site (not a part of the creative process but important all the same).

3. Low-fidelity Wireframe

Low-fidelity wireframes provide a framework for your creative designs. These wireframes are simple line drawings of website layouts that focus on placement of elements rather than color and type. They describe in detail what features will be on the site, such as user accounts, social networking functions or a newsletter sign-up. Low-fidelity wireframes are presented as a rough sketch to the client without graphics.

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A designer should not be afraid of experimentation while developing wireframes. Sometimes, as you fill in more detail, you may realize the original layout is not working well. That’s the whole point of the wireframing process; to make as many blueprints as possible in order to narrow down the best way of representing the information at your disposal.

4. High-fidelity Wireframe

Post low-fidelity wireframes, high-fidelity wireframes play a crucial role in providing a more realistic experience of the actual product, in this case your website. These wireframes provide a better outline of the product; filling in the details missing in low-fidelity wireframes. These wireframes define the visual hierarchy of the page, actual form and interaction elements, and often labels, instructional text and some copy.

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They are extremely helpful as they determine what content deserves the most focus and the percentage of space they can occupy on a page. They can be used in sequence to show how a specific task can be accomplished in a sequence of screens. These wireframes highlight how user friendly and intuitive the product is going to be.

High fidelity wireframes incorporate a level of detail that closely matches the design of the actual webpage though it should not dictate the final design or UX. So before finalizing, you should tryout different versions by experimenting with the 3 main components of wireframe information design, navigation design and user interface design. Finally, select the one that best suits your client requirement.

5. Visual Mockups

A web designer brings life to the wireframe by coming up with a visual representation of the website (see The Ultimate Web Design Workspace) .The mockup is meant to provide your web client with visuals of what the completed site will look like in a browser window before the web developer spends any time building the web page.

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Source:

Lori Wagoner is the Web Community Manager for Ink Colour, a prominent printing equipment retailer in the UK. Lori has blogged at Tweak Your Biz, Get Entrepreneurial and many other business and tech blogs. You can reach her on Twitter.

Ready to embrace better web experiences?We share your idea, your story, your message with the world in a technologically, superior, seamless way.

Be Responsive

Responsive design is a front-end development technique that delivers website content to different devices in a manner that is optimized for the screen width of the device. Key to this approach is that a website’s visual appearance/layout can be tailored to each device, without the need for separate “mobile” versions.

A responsively designed page will rearrange content constantly as the screen changes size. While specific screen sizes can be defined where a page changes layout, taking a ‘responsive’ design approach means that a site will be optimized for all potential screen dimensions.

This offers a degree of future proofing. This is worth considering as new mobile devices are constantly being released and we don’t know what size the next shiny new device will be! Infinite Digital Solutions can even retrofit responsive design to most existing websites.

Curious or interested to be responsive!

Be responsive!

Why You Need A Social Media Marketing Strategy & How To Start One

So, you’re about to take the plunge into blogging, but you have no idea where to start.

That’s okay because I’m sure you already know that blogging can:

• Generate a huge audience (and if you’re a well-known person, this can be immediate)
• Make you some serious money if you know how (want proof: check out Pat Flynn’s running total on his homepage)
• Turn a blogger into an influencer with a little bit of hard work and a great networking community
But, how can you achieve this with your new blog? With so many blogs around, you have little chance of getting noticed.

What’s the solution? Well, a perfectly defined social media plan and strategy is just what you need.
This post will walk you through why you need a social media marketing strategy and how to start one for your blog.

Is Adopting Social Media That Important?

Yes, it is.

Social media platforms have revolutionized marketing and blogging. Google too has adopted “Search Plus Your World” signaling how social platforms are crucial.
So, if you think you only need SEO to generate traffic, you’re dead wrong. Traffic via search engines isn’t the only way to generate a huge audience. Bloggers today are also leveraging social media for their targeted traffic.

With so many people today using smartphones and tablets, the digital world is everywhere. And with more people being online, social media has skyrocketed as a main form of communication for users.

Social Media Isn’t Just a Fad

With the popular social sites being mobile-friendly, this makes it easy to view your Facebook page, scroll through tweets and check out a pin from Pinterest – while you are out and about.
All these reasons suggest that engagement across social networks is never going to end; rather, users will keep on Instagramming, Tweeting or Liking – or doing whatever the next big social media platform will decide.

Hubspot claims that social media marketing is not just any fad, and if you want to be a part of the blogging world, you better be on social media. Almost every successful blogger is using social media platforms to reach a target audience.
So, as a newbie, you need to be on social media to get exposure, promote your blog and generate traffic.

Social Media is Easy and Inexpensive

As a new person to blogging, you may think you need a big budget to get your blog up and running. But, your social media marketing strategy doesn’t have to be expensive.
What’s great about social media is it’s easy to set up and once you’re on various social media platforms, you’ll find you can reach a wide audience without spending much on analytics.
Social media is here to stay and it’s not a passing phase.
So, now that you know how important social media marketing is, let’s uncover how to strategize a social media marketing plan step by step.

PART I: SETTING UP YOUR BLOG

1. Add Social Engagement Elements To Your Blog
Have you ever come across a great post and want to leave a comment or contact the blogger, but you look around and find there’s no comment box or link on the blog?
If you’re new to blogging, the best thing you can do is make yourself available. Readers want to have the option of engaging on your blog. They also want to know that they can quickly contact you.

So, make it easy for your readers to get to know you. Here are some ways to do this:

• Add a Contact page to your website with ways to contact you (phone number, social profiles, email)
• Add Follow buttons on your site to make it easy for people to find you
• Make sure to enable comments on your blog. While you may get some negative feedback, don’t let that stop you from developing a relationship with your readers.

2. Add Share Buttons

You know you have great content on your blog. Heck, I’m sure you’re convinced you wrote a killer blog post. But, no one is reading it and the only people going to your blog are your best friend and brother.
Why is no one talking about your epic blog post? It’s because you forgot to provide a way to share it with their friends and followers.

Having sharing buttons on your blog, placed above and below each blog post makes it super simple and super easy for people to click and share.

Here are some great social media plugins to try on your blog:
• Ultimate social media and share icons
• Floating social bar
• Super socializer
• Shareaholic

PART II: DEVELOPING YOUR SOCIAL MEDIA MARKETING STRATEGY

Your blog is up and running.

You have engaging and easy-to-read blog posts that are ready to be shared across social media.
To get your content on social media where people are talking about it and to have engaging comments on your posts, follow these seven tips.

3. Automate Your Posts

It takes a lot of time to promote your blog post on social media. If you really want to leverage social media for traffic, you’re going to have to promote it on all the popular social media platforms.
Instead of manually tweeting or pinning each new post you write, why not use a social media tool to make your life a little easier? Here are some applications to automate your posts on social media:

• HootSuite
• Buffer
• Socialoomph
• Sproutsocial

4. Engage With Those Who Share Posts
The actual strength of social media lies in the engagement with your readers. If you’re not social on social media, then it’s pointless to be on Twitter or Facebook. This is a great platform to really get to know your target audience.

What did they like about your content? What would they like to read more of?

The power of using various social platforms can be leveraged to create maximum benefit only if you engage with your readers and especially with those that share your posts.
If you’re using HootSuite, there is a search box where you can paste the URL of your blog post and it will list tweets about your blog post shares. Just start out by re-tweeting those tweets and posts to start building relationships.

Google+ and Facebook allow searching options using your blog titles to find out who is sharing your posts.
So, connect with people on social media and keep them engaged. This can generate traffic on your blog when you reciprocate by acknowledging people’s tweet and tweeting their posts as well.

5. Know The Right Time To Share Posts

You can hit the social media jackpot if you correctly time when you share your posts.
For example, Google+ users are most active in the morning, while Twitter users seem to prefer afternoon. Combined with the social automation tools mentioned earlier, you can time your shares perfectly giving you huge competitive advantage over some of your less-savvy competitors.
You can also check trending topics and using those hashtags across Facebook and Twitter. This will present you with optimal times to share relatable content that users are currently talking about.

6. Plan Future Posts

Almost every social networking platform provides analytics. You can find many free analytics tools to help you with this.

Using a social media analytic tool can help with getting ideas about future posts that perform best across networks and help you elevate your social media marketing plan. This will help you in:

• Writing your next post
• Providing topics for your content calendar
• Understanding trends across networks

You can also get new and exciting content ideas by analyzing the comments on your blog posts. Check out what people are saying on your posts, or keep a close tab on what people discuss across your social networks.

You may find that people want to know a specific answer, so use this information to write your next blog post. After all, you are writing for your audience, and understanding what type of information they are seeking can help you in creating content specifically for them.

7. Connect With Influencers
Social platforms allow connecting with anyone from any location. So, why not follow expert bloggers in your niche? These influencers have the ability to help boost your blog to more traffic and social shares.

You can also learn from these influential bloggers by seeing how they use social media to their advantage. Maybe you noticed that they spark engagement by posing a question to their followers every morning. This is something you can do in your social media marketing strategy.

8. Be Socially Responsible
It’s a great feeling to write a blog post. You want to share it all over social media and tell everyone about it. But, don’t get in the habit of spamming timelines and flooding them with links to your posts 24/7.

Try not to tag people with your post without appropriate context.

For example, if you write a post and very briefly mention Jon Morrow’s name and then tag him with a link to your post, this would be considered inappropriate. Only include influencers or other people in your social media status if it relates to your post.

For example, if you wrote about them extensively in your post, or if it’s something you know they want to read about then go ahead and tag or @mention their name.
The best thing to do is just be social. Comment on other people’s posts, share other people’s content and engage with your readers.

9. Have Useful Content

All the effort you put in to marketing your blog will be useless if your content is not original, useful and engaging.
People want to read your experiences, opinions, thoughts, and advice. When you provide this type of content, people will come back to read more and share it on their social media channels.

How do you make your content useful?

• Have supportive information by providing internal and external links in your blog post.
• Be honest. Tell people your failures and what you are doing to start over, whether it’s trying to monetize your blog or trying to score that next job interview.
• Tell a story by using facts and stats that back up what you are trying to say in your blog post.

Are You Ready to Start Your Social Media Marketing Strategy?

Starting a blog is exciting. You have the potential to create great content that people want to learn about. With the right social media plan, you can find your target audience and tailor your content to them.

Take the time to learn as much as your can about social media to leverage it for your blogging success. These tips should help you start your social media strategy and get your blog noticed.

So, tell me, which tip do you find the most useful in having a strong social media plan?

Source: http://www.twelveskip.com/